Customer Testimonials
Best Contractors
★★★★★
“
...I have dealt with many contractors, most of which I know to provide the best quality work and service available on the North Shore...With regard to promptness, follow through, problem solving, attitude and quality...you have surpassed all of the best contractors I have employed.”
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Wilmette, IL Customer
Prompt Service!
★★★★★
“
Thank you for your prompt service to my 'problem' which was solved with your help and the prompt and courteous plumber sent.”
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Wilmette, IL Customer
Great
★★★★★
“
Plumber did a great job! Cleaned up and was very nice.”
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S.W., Glencoe, IL
Great job done
★★★★★
“
Great job done! Wished I used Bratschi in the first place and will use Bratschi from now on!”
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G.R., Winnetka, IL
Best in the Business
★★★★★
“
One of the best in the business! Is a plumbing problem always an easy fix? No, but, Bratschi's people know their business and always do their best to remedy the problem the first time out. They communicate what service is expected as a fix, the amount of time it will take and any other options available to you.”
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Mary A., Wilmette, IL
Sewage Clog Fixed
★★★★★
“
I've used Bratschi a couple of times. Easy to reach and schedule. One time for a sewage line clog and the other to replace a part in my basement. Reasonable pricing and very nice workers. Completed the work and kept the space clean. I have not had an issue with either jobs since their completion. Will use their services again if needed. It's always nice to find a trustworthy local company (although that is getting difficult these days).”
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Ryan W., Kenilworth, IL
Since '93
★★★★★
“
We've been using Bratschi since moving to Winnetka in '93. And our business, Loving Care Pet Services, has used them exclusively since 2005. Always on time and very professional. Easy firm to work with, for projects big and small.”
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Rockey F, Winnetka, IL
Thank you!
★★★★★
“
Thank you, Bratschi, for fixing our immediate issues! I really appreciated that the plumber did not up-sell but rather gave us a plan for what needed to be fixed, when it should be updated, and why.”
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T.H., Northfield, IL
Fantastic
★★★★★
“
The plumber did a fantastic job! He diagnosed the problem, fixed it and cleaned up. I'm so thankful for the wonderful employees at Bratschi.”
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A.A., Wilmette, IL
Extremely happy
★★★★★
“
We're extremely happy with the sewer team and their work and investigating into the problem and solving what they did.”
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B.C., Winnetka, IL
Impressed
★★★★★
“
My husband and I were so impressed with the very professional job that was done at our house! Thank you!”
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B.M., Winnetka, IL
Thank you
★★★★★
“
Thank you for your reliable, courteous, excellent service and friendship since 1985!”
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E.T., Northfield, IL
Recommended
★★★★★
“
I have used them for years and years and years and I would never even think about calling another plumber because I have been so satisfied with Bratschi Plumbing. I have and will recommend to anyone in need of quality service and plumbing.”
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Kenilworth, IL Customer
Quality
★★★★★
“
It is always a quality service.”
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Highland Park, IL Customer
Professional Work
★★★★★
“
Bratschi's staff, from salespeople to technicians, are all knowledgeable, professional, and prompt. Most importantly, when they come out they’re happy to help and let us know about any problems. John caught a big carbon monoxide problem for us.”
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A.C.N.
Fabulous
★★★★★
“
I can say that Bratschi Plumbing Company has been fabulous.”
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Winnetka, IL Customer
100 Year Old Problem Fixed
★★★★★
“
We live in a 100 year old house and have had other plumbers out who always just want us to tear everything out and replace the antique fixtures. Bratschi was incredible at fixing and repairing all of the antique sinks and tubs in our home. They even had many of the parts in stock. I was shocked. I knew they were a little more money than the other plumber we had used but I sure feel like they knew what to do and we never have to call them back after they fix an issue.”
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J.S.
Repair work
★★★★★
“
We moved into a new home and had to immediately repair several plumbing issues (they were minor and were revealed during the inspection process). The plumbers were professional and gave helpful advice on maintaining our systems. I would recommend them to anyone in the area – big or small jobs alike”
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Winnetka, IL Customer
Good Vendor
★★★★★
“
They are very good vendor and we enjoy using them. We are pleased with our overall experience.”
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Winnetka, IL Customer
Sewer Crew
★★★★★
“
The sewer crew was amazing! We’re going to use Bratschi moving forward!”
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S.C., Winnetka, IL
Worry Free
★★★★★
“
I was concerned about some water issues in my basement, but after the sewer crew rodded, I am incredibly happy with the job done and feeling very good about leaving town worry-free.”
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S.D., Winnetka, IL
Terrific
★★★★★
“
The plumber who worked at our home is really terrific. I've gotten to know him over the months he's been working on various projects and don't have enough good things to say about him. He is a perfectionist with infinite patience. He does superb work and always goes above and beyond to make sure he's thoroughly investigated every unidentified noise. He clearly takes pride in a job well done and you are lucky to have him.”
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J.C., Winnetka, IL
Impressed
★★★★★
“
I’m so impressed on how well organized Bratschi is. Everyone knows my house and my plumbing so well.”
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K.C., Winnetka, IL
Thank You
★★★★★
“
Thank you! You have a great team there.”
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M.M., Winnetka, IL
Pleasant
★★★★★
“
The plumber was a very confident and pleasant person, what a great job!”
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J.S., Northfield, IL
Excellent
★★★★★
“
Your plumbers are an excellent representative of Bratschi Plumbing, and they did a beautiful installation of the water heater.”
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D.V., Glenview, IL
Pleasure
★★★★★
“
Just a pleasure! Bratschi Plumbing and its plumbers were totally composed during the chaos of the Polar Vortex.”
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R.G., Winnetka, IL
Happy
★★★★★
“
So very happy with Bratschi’s work. The plumber was so professional. Bratschi Plumbing does great work and has well trained plumbers.”
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B.B., Wilmette, IL
Love Them
★★★★★
“
The work your guys did yesterday were thorough, conscientious, and really independent in following through on everything. I love them all.”
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J.C., Kenilworth, IL
Great Job
★★★★★
“
Great job, you could tell the Bratschi plumber knew what he was doing. We were in real trouble, thanks for helping us.”
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S.O., Winnetka, IL
Excellent
★★★★★
“
Really appreciate the prompt response and excellent service.”
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J.S., Winnetka, IL
Stress Free
★★★★★
“
It was an absolute pleasure having Bratschi work on my house! Stress free & wonderful! Thank you!”
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S.N., Northfield, IL
Quality Work
★★★★★
“
As I advised Bratschi Plumbing, this house is a disaster. In trying to get it put back together I have dealt with many contractors, most of which I know to provide the best quality work and service available on the North Shore (and a few not). With regard to promptness, follow through, problem solving, attitude and quality, you have surpassed all the best contractors I have employed. I look forward to contacting you early next to complete the laundry room and water heater area which I am hoping you can help me with.”
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R.G., Wilmette, IL
True Pleasure
★★★★★
“
Thanks for the most seamless and efficient renovation project we have ever done. It was a true pleasure working with you.”
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R.D., Winnetka, IL
Very Professional
★★★★★
“
“After 22 years in public speaking, I thought the Bratschi plumber was VERY articulate and able to explain things very well; VERY professional. I have GREAT respect for Bratschi plumbers and am very happy to have HUMANS answering the phone!”
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R.H., Glencoe, IL
Huge Improvement
★★★★★
“
No more standing water! A HUGE improvement! Thank you so much for all the planning, organizing, and hard work. A big thanks to the sewer crew guys.”
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J.C., Winnetka, IL
